Friday, March 16, 2012

Cold-calling scammers target antivirus customers, diversify their tactics

Tech support scammers have started targeting antivirus customers and have diversified their techniques, according to reports from antivirus vendors Avast and ESET. 

IRS warns of dirty dozen 2012 tax scams

Cold-calling scams that target English-speaking computer users have been a common occurrence during the past two years. The scammers usually pose as tech support engineers who work for Microsoft or ISPs in an attempt to trick victims into buying questionable security or PC optimization software.

However, it seems that these attacks are becoming increasingly more targeted, with callers beginning to impersonate employees from companies that users have already entrusted with their computers' protection.

"During the past week or so, we have received some complaints and it appears that some of our customers are being targeted by a new scam," said Adam Riley, head of third party suppliers at antivirus firm Avast Software, in a blog post on Tuesday.

A small number of Avast customers have recently received unsolicited phone calls from people claiming to be Avast customer service representatives, who asked for money to fix problems identified on their computers, Riley said.

More @ networkworld.com/news/2012/031512-cold-calling-scammers-target-antivirus-customers-257331.html

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